Advice and answers from the Maisour Team
Yes. Upon completion of the fundraising process, the ownership of the property will be transferred from the seller to the Special Purpose Vehicle (SPV) owned by the investors. The SPV will be registered as the legal owner of the property, as evidenced by the title deed.
This limited liability company is registered at DIFC with the sole purpose of property ownership. It enables the streamlined transfer of property ownership to multiple investors, while also offering a built-in voting tool for property management. These features safeguard investors’ interests.
It is a segregated bank account that maintains the separation of investors’ funds from Maisour’s operational account. Maisour’s robust controls include a two-phase reconciliation process for the client money account, complemented by an external audit conducted by an independent financial auditor. Moreover, Maisour establishes client money accounts exclusively with banks licensed by the UAE Central Bank, adhering to stringent internal assessment criteria to ensure the financial institution’s reliability and ethical practices.
This fee compensates Maisour for their services in procuring, managing, and closing the investment.
Upon successful funding, the cooling-off period’s expiry, and completion of the transaction, Maisour charges a single 1.5% fee to the investor. Additionally, Maisour deducts an annual 0.5% management fee from the SPV’s rental income and reserves (which are also derived from undistributed rental income). At the conclusion of the investment period, Maisour retains 2.5% of the sale proceeds.
To optimize your return on investment, the property you have purchased will be continually rented. You are, of course, welcome to view the building and its facilities at your own convenience, but access to the property itself will be limited due to its rental status.
You hold an ownership interest in the Special Purpose Vehicle (SPV) that holds title to the property.
No, it is a property co-investing model
As an equity owner, your investment is solely focused on maximizing your return on investment. Consequently, the property manager is tasked with optimizing rental revenue by maintaining high occupancy rates through strategic leasing efforts.
We adhere to the rigorous regulations of the Dubai Financial Services Authority (DFSA) and are duly registered with the Dubai International Financial Center (DIFC).
Real estate is widely recognized as one of the most stable asset classes compared to others like cryptocurrencies, stocks, and commodities. To ensure transparency and security, all properties are meticulously registered with the Dubai Land Department. Furthermore, we have implemented a comprehensive business cessation plan to safeguard investors’ assets.
Note that the value of the property is subject to fluctuation over time and may experience both increases and decreases.
While we strive to optimize return on investment and maintain regular occupancy, there may be periods when the property remains vacant. Additionally, real estate is not a highly liquid asset, and the sale process at the end of the investment period may require time and may not yield an ideal sale price.
For optimal capital appreciation, we advise holding your investment for five years. However, you have the flexibility to liquidate your shares sooner.
Contact Maisour via email to facilitate the sale of some or all of your investment. Maisour will ascertain if current platform investors are interested in acquiring your shares.
Note that you may also approach investors directly. However, if you intend to transfer the investment to an individual outside the platform, they must first be onboarded and registered as an approved investor with Maisour. Additionally, they must have invested in a new property listing before purchasing any secondary SPV shares.
Monthly dividends will be distributed, offering you the flexibility to either withdraw or reinvest them, thereby amplifying your investment portfolio. Dividends will be disbursed by the SPV, derived from the property’s net rental income. At the culmination of the investment, the net proceeds from the sale of the property will be distributed as dividends or as a final shareholders’ distribution, marking the closure of the SPV.
The investment term is for a period of 5 years, and investors may cast their vote (initially by sending an email to Maisour; a voting interface specifically designed for each acquired property will be implemented shortly) to sell the property either upon conclusion of the investment term or at any point in time prior to that.
No, you can invest from anywhere. The registration and investment process is 100% digital. You can manage your investments through your dashboard on our website or mobile app.
Monitor the performance of your investments conveniently from your dashboard, accessible via your mobile or laptop.
AML refers to anti-money laundering. We diligently follow the DFSA’s AML guidelines to ensure that the platform is accessible only to verified investors. This robust compliance framework prevents the platform from being exploited for illicit activities, such as money laundering, and safeguards its integrity.
The onboarding procedure involves registering new investors on the platform. This process entails three key steps: conducting Anti-Money Laundering (AML) checks, classifying clients based on their risk profile, and securing legally binding agreements.
Our AML measures prioritize the verification of investor identity. By collaborating with trusted third parties, we provide a swift and seamless onboarding experience while ensuring that only legitimate funds are transacted on our platform.
As prescribed by Chapter 2 of the DFSA COB Rulebook, the Client Classification Process guarantees Retail Clients elevated levels of protection and comprehensive risk disclosure. To ensure their well-being, all clients are initially designated as Retail Clients.
To complete the process, the client is required to digitally sign or accept the client service agreement and review the accompanying risk disclosure documents.
We enabled different channels for convenient wallet topping-up: – Traditional bank transfer – Instant transfer – Debit card (Subject to payment gateway provider charges)
By clicking withdraw from your dashboard.
Registration is entirely cost-free. You have the ability to provide your personal information and effortlessly complete the verification process within a matter of minutes.
None whatsoever
Scientists disagreed on this matter for decades
We manage properties through reputable and credible third parties
It is when multiple investors pool-in to buy the property together.
Property crowdfunding enables investors to acquire fractional ownership of selected properties. Maisour’s stringent due diligence process ensures optimal property selection. All property transfer costs, including registration fees, trustee fees, evaluation fees, and brokerage commissions, are covered by Maisour in exchange for transparent service fees. Upon completion of the fundraising campaign, a 48-hour cooling-off period allows investors to reconsider their investment commitment. Subsequently, the property is transferred to a dedicated DIFC SPV (holding company), and shares in the SPV are distributed to investors proportionate to their investment.
Upon the conclusion of the fundraising campaign, there will be a 48-hour grace period during which donors can retract their commitments without incurring any charges or penalties. This “cooling-off period” provides donors with an opportunity to reconsider their pledges. Once the grace period expires, transactions will be processed by Maisour and become irrevocable.
In accordance with DFSA Regulations, Maisour strictly prohibits any transactions on the platform by Maisour, its employees, or affiliated companies. This includes selling, investing, acting as real estate agents, or renting properties. By limiting its activities to managing and administering the platform, Maisour ensures transparency and avoids potential conflicts of interest. Additionally, all Maisour employees are required to refrain from any such activities, whether direct or indirect, through relatives or friends.
Any individual who is over the age of 18 can complete the onboarding/registration process and subsequently invest on the Maisour platform.
Upon onboarding, investors are categorized as Retail Clients and are permitted to invest a maximum of USD 100,000 annually on the Maisour platform. For those seeking to invest more than USD 100,000 within a calendar year, kindly contact Maisour via email to facilitate a reclassification from Retail Client to Assessed Professional Client. To comply with DFSA regulations, Assessed Professional Clients must possess a net worth of at least USD 1 million and demonstrate investment experience.
If a listing fails to secure 100% funding by the conclusion of its fundraising campaign, it will be removed. All committed funds will be unfrozen and returned to your wallet, where they can be used for future investments.
In cases where a listing secures 100% of its funding requirements prior to the investment period’s expiration, any additional commitments received will be added to a waiting list (without being frozen in relevant wallets). Upon the investment fundraising campaign’s termination, a 48-hour cooling-off window will commence, allowing investors a period to withdraw or revoke their commitments. Subsequently, once this cooling-off period concludes, Maisour will contact individuals on the waiting list, enabling them to allocate funds. Maisour will then grant these new investors a further 48-hour cooling-off period, following which the transaction will be concluded with complete funding.
The property is subject to the following expenses:
1) at initial stage:
evaluation company fees
real estate broker fees
DLD 4% transfer tax (will be paid 50% by the SPV and 50% by the seller)
property trustee fees
Maisour fees from the investor 1.5% and from the seller 1%
2) ongoing expenses: property insurance charges (Maisour will obtain quotations from at least 3 insurance companies of sufficient reputation, financial stability and duly licensed, and will proceed with the best offer) property service fees landlord’s level maintenance
Maisour will evaluate the change and advise investors of the outcome.
If the change occurs prior to the conclusion of the fundraising campaign or within the cooling-off period, Maisour shall reassess the suitability of the property for listing. Based on this reassessment, Maisour will either: a) Delist the property and release previously committed funds, providing timely notification to investors, or b) Inform committed investors about the significant change, including an update on the property’s listing status.
If the change occurs after the cooling-off period, Maisour will apprise the investors and seek their votes to determine if a change of course of action is deemed prudent. Significant physical alterations are generally not anticipated, if any, as all properties are subject to rigorous analysis encompassing legal due diligence and impartial evaluations.
Maisour recognizes the inherent IT and cybersecurity risks associated with its online platform which facilitates investor onboarding, wallet management, investment transactions, and income distribution. To safeguard investor information and the platform, Maisour leverages advanced technologies to protect against unauthorized access, data breaches, and malicious threats.
Maisour has implemented a comprehensive Business Cessation Plan, providing comprehensive instructions for all units and functions to facilitate an orderly closure if necessary. The plan safeguards investors’ interests by allowing them to either transition to another crowdfunding platform or assume direct management of their Special Purpose Vehicles (SPVs). Additionally, Maisour maintains ample capital and has developed detailed financial projections to ensure its operations remain active and robust for the foreseeable future.
Our objective is to maximize the occupancy rate of our properties by prioritizing the rental status and investment potential of properties that are currently occupied or readily available for rent.
As you are aware, certain service fees apply to all properties, and landlord maintenance expenses may occasionally arise. To mitigate these expenses, we diligently evaluate service charges and overall unit condition during the selection and due diligence process. Additionally, upon receipt of initial rental payments, we establish a reserve fund within the SPV’s account or wallet to cover such expenses in the future. Consequently, it is highly unlikely that you will incur any property ownership-related expenses.
However, in rare instances, such as when a newly acquired property remains vacant and incurs service fees or maintenance expenses that exceed tenant revenue, we may temporarily request your financial assistance to cover these costs. Rest assured that the amount will be proportionate to your investment share in the property’s SPV and will not be substantial. We strive to avoid such situations entirely.
Maisour will engage the following entities during the initial (fund-raising) period: real estate agent (for purchase) – independent evaluation company – independent property trustee – independent After the transaction is completed, Maisour will engage the following entities: property management company – may be either independent or related to Maisour real estate broker (for lease) – independent tenant – independent
At all times, client funds are maintained in a dedicated Client Money Account established at a bank authorized by the UAE Central Bank. This account is exclusively designated for the custody of client assets, and it is segregated from Maisour’s operational funds. Furthermore, the bank maintaining this account operates independently of Maisour, providing an additional layer of security and assurance.