Introduction

At Maisour Properties Tech Ltd, or MAISOUR we are dedicated to ensuring the utmost privacy and security of our clients’ personal information. This policy, along with our terms of use and any other referenced documents, outlines how we process any personal data collected from you or provided to us. Please read this policy carefully to understand our practices and views regarding your personal data and how we handle it. By visiting maisour.com, you agree to and consent to the practices described in this policy.

Information We May Collect from You

We may collect and process the following data about you:

• Information You Give Us: You may provide us with information by filling in forms on our site, maisour.com, or through phone, email, or other means of correspondence. This may include data provided when you register on our site, subscribe to our services, seek investment opportunities, participate in discussions or social media functions on or about our site, enter contests, promotions, surveys, engage in investment and crowd-funding opportunities, and report issues with our site. The information you provide may include your name, address, email address, phone number, financial and debit card details, personal description, photograph, proof of identification, proof of address, and proof of the source of funds.
• Information We Collect About You: With each visit to our site, we may automatically collect the following information:
• Technical information, including your Internet protocol (IP) address used to connect your computer to the Internet, login information, browser type and version, time zone settings, browser plug-in types and versions, operating system, and platform.
• Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to navigate away from the page. Any phone number used to call our customer service may also be included.
• Information We Receive from Other Sources: We may receive information about you if you use any other websites we operate or other services we provide. We would inform you when collecting this data that it may be shared internally and combined with data collected on our site. We also work closely with third parties, including business partners, sub-contractors, payment and delivery service providers, advertising networks, and analytics providers, who may provide information about you.

Cookies

Our website uses cookies to differentiate you from other users and provide you with a better browsing experience. For detailed information on the cookies we use and the purposes for their use, please refer to our cookie policy.

Uses Made of the Information

We use the information we have about you in the following ways:

• Information You Provide: We will use this information to:
• Fulfill obligations arising from contracts between you and us, providing you with information, products, and services that you request.
• Provide information about goods and services similar to those you have already purchased or inquired about.
• Offer information about goods or services that may interest you.
• Notify you of changes to our service.
• Present content from our site in the most effective manner for you and your computer.
• Information We Collect About You: We will use this information to:
• Administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
• Enhance our site’s performance and presentation.
• Enable your participation in interactive features.
• Ensure the safety and security of our site.
• Measure or understand the effectiveness of advertising and deliver relevant ads.
• Offer suggestions and recommendations to you and other users about goods or services that may interest you or them.
• Complete checks on you as required by KYC and AML regulations and other applicable laws.
• Information We Receive from Other Sources: We may combine this information with the data you provide and the information we collect. We will use this combined information for the purposes listed above, depending on the types of information received.

Disclosure of Your Information

Information collected by Maisour Properties Tech Ltd may be stored, processed, and transferred between the countries where we operate. This enables us to use the information in accordance with this privacy policy. Data you provide may be transferred to countries, including the United States, which may lack data protection laws equivalent to those in the European Economic Area. Additionally, personal information submitted for publication on the website will be available on the internet and accessible globally. By using our services, you explicitly agree to such transfers of personal information.

We may share your information with selected third parties, including:

• Business partners, suppliers, and sub-contractors for contract performance.
• Advertisers and advertising networks for serving relevant ads.
• Analytics and search engine providers for site optimization.
• Credit reference agencies for assessing your credit score, as required by contract.

We may disclose your personal information to third parties:

• In the event of buying or selling any business or assets, in which case personal data may be disclosed to prospective buyers or sellers.
• If Maisour Properties Tech Ltd or its assets are acquired by a third party, in which case customer data will be a transferred asset.
• To comply with legal obligations or enforce our terms of use and agreements, protecting the rights, property, or safety of Maisour Properties Tech Ltd, our customers, or others. This may include sharing information with companies and organizations for fraud protection and credit risk reduction.

Where We Store Your Personal Data

Maisour Properties Tech Ltd has invested significant resources in safeguarding the security and confidentiality of your personal information. When using external service providers, we require them to adhere to the same standards as Maisour Properties Tech Ltd. The data collected from you may be transferred to, stored in, and processed at locations outside the Dubai International Financial Center (DIFC), United Arab Emirates, where our headquarters are situated. It may also be processed by staff working outside the DIFC who work for us or our suppliers. By submitting your personal data, you agree to the transfer, storage, and processing of your data. We will take all reasonable steps to ensure your data is treated securely and in line with this privacy policy.

All information you provide is stored on secure servers, and any payment transactions will be encrypted. You are responsible for keeping your password confidential if you have one to access specific parts of our site. Although we will do our best to protect your data, we cannot guarantee the complete security of information transmitted via the internet. Once we receive your information, we employ strict procedures and security features to prevent unauthorized access.

Protecting Your Personal Data

Maisour Properties Tech Ltd has invested significant resources in protecting the confidentiality and security of your personal information. When using external service providers, we require them to adhere to the same standards as Maisour Properties Tech Ltd. Personal information may be transferred or stored in a location outside your country of residence. Regardless of where personal information is transferred or stored, we take all reasonable steps to ensure its security.

The internet is not a completely secure form of communication, and there are risks associated with sending and receiving information over the internet, including the risk of unauthorized third-party access and interference. Information sent over the internet may be transmitted internationally, potentially through countries with less stringent privacy and data protection laws than your country of residence. We do not accept responsibility or liability for the confidentiality, security, or integrity of your personal information during its transmission over the internet. However, we take all reasonable precautions in the collection, storage, processing, and disclosure of your personal data to minimize the risk of unauthorized access.

To protect your personal data and reduce the risk of interception by unauthorized third parties, our secure servers use industry-standard Secure Socket Layer (SSL) and Transport Layer Security (TLS) technology when you submit information through our website. You can also help protect your personal data by following these guidelines:

• Choose a password that’s both memorable for you and difficult for others to guess. It should ideally be at least eight characters long and include uppercase letters, special characters (such as “?” or “#”), and numbers. We recommend changing it regularly and, if you need to write it down, ensure it’s kept in a safe place.
• Ensure that your login details remain private.
• Always close your browser after logging out and end your session. If possible, clear your browsing history.
• Ensure your software is up-to-date with the latest security upgrades and updates.

For the best use of our services, keep your personal data, including your email address, accurate and up to date by logging into our secure website. We store your personal data (excluding automatic information detailed above) once we have received your registration.

The transmission of information over the internet is not entirely secure. While we do our best to protect your personal data, we cannot guarantee the security of data transmitted to our site. Any transmission is at your own risk. After we receive your information, we implement strict procedures and security features to prevent unauthorized access.

Social Media

Maisour Properties Tech Ltd maintains channels, pages, and accounts on various social media platforms to inform, assist, and engage with clients. We monitor and record comments and posts made on these channels about Maisour Properties Tech Ltd to enhance our services. However, we do not endorse the social media sites themselves or information posted on them by third parties other than information we’ve posted.

Withdrawal of Consent, Including Marketing Opt-Out

You may withdraw your consent for data processing at any time, without affecting the legality of processing based on your prior consent. Additionally, you may instruct us not to process your personal information for marketing purposes. We will typically request your clear agreement in advance for using your personal information for marketing, or provide you with an option to opt out of such use. Contact us at care@maisour.com to exercise these rights.

Access to Information

Subject to applicable laws, regulations, and real estate industry guidelines, you may have the right to request a copy of the personal information processed concerning you. Maisour Properties Tech Ltd may be allowed, by law, to charge a fee for providing you with a copy of your personal information. To request a copy of your personal information, please contact us at care@maisour.com.

Changes to Our Privacy Policy

Any changes made to our privacy policy in the future will be posted on this page and, when appropriate, notified to you via email. Please check this page regularly for updates or changes to our privacy policy.

Contact

If you have any questions regarding this privacy policy or the security of your personal information, please contact us at care@maisour.com